We back our work because we know what's in it — the rebar, the foam, the structural grout, and the crew that placed it. A warranty isn't a marketing line; it's a contract. Below is the exact scope per service, what "transferable" actually means, and what falls outside coverage.
What's covered
"Lifetime of the slab" and "lifetime of the structure" are not the same. A slab can be removed and replaced while the house remains. Piers, by contrast, become a permanent part of the structure they support — so the coverage rides with the building itself.
What "transferable" actually means
If you sell the house, the warranty moves to the new owner. They get the same coverage and the same contact path you had — same phone number, same crew.
- The first transfer is free.
- A nominal admin fee applies to any subsequent transfers (current amount is in your warranty packet).
- The new owner files claims directly with us — no middleman.
- Attach the warranty to your seller's disclosure. It's a real selling point that bumps buyer confidence.
What's not covered
Being upfront about exclusions builds trust, not the other way around. Here is what falls outside the warranty:
- New damage in areas outside the repaired scope of work
- Acts of God beyond the design loads we built to (earthquake exceeding code, major flood events)
- Modifications, alterations, or third-party repairs made to our work by other contractors
- Failure to maintain proper site drainage — specific drainage requirements are spelled out in your written quote
- Cosmetic finish matching (stucco color match perfection, paint matching) beyond the touch-up term listed in your paperwork
We don't say "no questions asked," because that phrase invites bad-faith claims and drives prices up for honest customers. We say: if the issue falls within scope, we repair it at no cost.
How a warranty claim works
- Notice an issue. Call (602) 833-4600 or email info@foundationfixers.com with photos and a brief description.
- We schedule a no-charge inspection within a few business days, usually the same week.
- If the issue falls within scope, we repair at no cost. No deductible. No trip fee.
- You receive a re-warranty certificate for the corrective work — paper trail stays clean for resale.
Why our warranty is different
Plenty of foundation contractors sell a "lifetime" warranty and then disappear when the truck pulls away. Ours is different because:
- Local crew, no franchise red tape. When you call, you reach the same office that did your job — not a corporate call center routing tickets.
- Decade-plus under the same Arizona ROC license. Verify the license number at azroc.gov before you sign anything.
- Same owner, same crew, same phone number since day one. We've never sold the business or rebranded out from under a warranty.
- Phoenix homeowners. Cave Creek crew. Twenty minutes from most jobs.